Built for WinTeam Operations

It's 2 AM. An officer calls off. Who's handling it?

Schedule Buddy answers the phone, removes the employee from the WinTeam schedule, records the absence, and starts calling qualified replacements — before your ops manager even wakes up.

Book a Discovery Call → See How It Works
45 min → 0
Call-off Handling Time
14 days
Kickoff to Live Agent
24/7/365
Never Misses a Call
The Problem

You know this drill.

The 2 AM Call-Off Scramble

An employee calls off at 2 AM. Your on-call manager wakes up, logs into WinTeam, pulls the schedule, figures out who's qualified and available, and starts making calls—one by one—until someone picks up. Meanwhile, the post is uncovered and your client contract is at risk.

Death by Data Entry

Your team manually re-keys information across WinTeam modules—from new contract setup to absence tracking to invoice reconciliation. Every manual entry is a chance for error, and every error compounds downstream.

WinTeam Has the Data. Nobody Has the Time.

The reporting you need is technically possible, but pulling it together means exporting, reformatting, and emailing spreadsheets every week. By the time the report lands, the data is stale.

Schedule Buddy

How a call-off actually gets handled.

Every step writes directly to WinTeam through the API. No screen-scraping. No manual steps. Full audit trail.

Employee Calls In
Schedule Buddy answers the phone 24/7. The AI agent confirms the employee's identity before proceeding.
Schedule Updated
The employee is removed from the shift(s) in WinTeam. No manual data entry.
Absence Recorded
The absence is recorded in the Absence Tracker of the Employee Master File with the correct reason code and date.
Replacement Calls Begin
Schedule Buddy initiates outbound phone calls to employees qualified for the open shift.
Shift Covered
When a replacement accepts, they are added to the schedule in WinTeam.
See Schedule Buddy Live →
AI Agents

Purpose-built for WinTeam workflows.

LaunchPad Agent

Automates new contract intake—customer setup, job creation, post setup, bill codes, and compliance requirements—all built directly in WinTeam.

2-3 hours of manual setup per new contract
AI builds the complete WinTeam setup. Your team reviews and approves.

Collections Assistant

Runs structured accounts receivable follow-up workflows, tracks outcomes, and escalates priority accounts—all tied back to WinTeam AR data.

AR team tracks follow-ups in spreadsheets alongside WinTeam
AI runs sequences, logs every touchpoint, and escalates aging accounts automatically.

Custom AI Agents

Got a WinTeam workflow that's eating your team's time? We'll build a custom agent for it—with full API integration and audit trails.

Your team is the integration layer between systems
An AI agent handles it, logged and auditable in WinTeam.
About WintelAI

We know WinTeam because we've lived it.

We've configured post setups, built bill code structures, and reconciled WinTeam financials. We didn't learn this from a demo—we learned it by running operations.

Our agents use the WinTeam API—the same API that powers TeamTime, eHub, and your existing integrations. No screen scraping. No fragile workarounds.

Every action is logged with a full audit trail, tied to the correct job number, employee record, and GL account—exactly how your compliance team needs it.

Native WinTeam API

Direct REST API integration, not RPA or screen scraping

Full Audit Trails

Every action logged, compliance-ready, tied to the right records

Ops-First Approach

Founded by WinTeam operations people, not AI researchers

14-Day Delivery

From kickoff to your first working agent in about two weeks

FAQ

Common questions from ops teams.

Ready to stop waking up at 2 AM?

See a live demo of Schedule Buddy and talk through which workflows make sense to automate first. Most companies start with call-offs and expand from there.

Book a Call

See a live demo and discuss which workflows make sense to automate first.

Schedule a Time →

Send a Message

Tell us about your operations and we'll follow up within 24 hours.

Tell us about your operations

We'll get back to you within 24 hours.

✓ Thanks! We’ll be in touch within 24 hours.