Privacy Policy
Effective: February 26, 2026 · Last updated: February 26, 2026
WintelAI, LLC ("WintelAI," "we," "us," or "our") respects your privacy. This policy explains how we collect, use, and protect information when you visit our website (wintelai.com) and when we provide AI agent services to your organization.
1. Information We Collect
Information you provide directly:
- Contact form submissions (name, email, company, industry, message)
- Scheduling information when you book a call through Calendly
- Emails and messages you send to info@wintelai.com
Information collected automatically:
- Standard web server logs (IP address, browser type, pages visited, timestamps)
- Cookies and similar technologies used for site functionality and analytics
Client data processed through our AI agent services:
- When you engage WintelAI to build and operate AI agents, our agents may access and process data within your WinTeam instance (employee records, schedules, job data, customer records, and related operational information) as necessary to perform the services described in your service agreement.
2. How We Use Your Information
Website data:
- To respond to your inquiries and schedule calls
- To improve our website and understand how visitors use it
- To send follow-up communications you've requested
Client operational data:
- To operate AI agents on your behalf as defined in your service agreement
- To update WinTeam records, execute workflows, and generate reports as configured
- To maintain audit logs of all agent actions for your compliance and review
- To troubleshoot, improve, and support agent performance
3. Data Sharing
We do not sell your personal information or client operational data. We may share information with:
- Service providers who help us operate our website and deliver services (e.g., hosting, email, scheduling, CRM)
- WinTeam / TEAM Software — our agents interact with WinTeam via its API on your behalf, under your authorization
- Legal requirements — if required by law, regulation, or valid legal process
4. Client Data Security
We take the security of your operational data seriously:
- AI agent access to WinTeam is scoped to the minimum permissions needed for the configured workflows
- All agent actions are logged with timestamps, inputs, and outcomes for auditability
- Data is transmitted over encrypted connections (TLS)
- We do not use your WinTeam data to train AI models or for any purpose outside your service agreement
- Access to client systems is restricted to authorized WintelAI personnel
5. Data Retention
Website data: Contact form submissions and related communications are retained for as long as needed to respond to your inquiry and maintain the business relationship, or until you request deletion.
Client operational data: Audit logs and agent activity records are retained as specified in your service agreement. Upon termination of services, we will delete or return your data in accordance with the agreement terms.
6. Cookies
Our website uses essential cookies for site functionality. We may also use analytics cookies to understand how visitors interact with our site. You can control cookie preferences through your browser settings.
7. Third-Party Services
Our website integrates with third-party services that have their own privacy policies:
- Calendly — for scheduling (Calendly Privacy Policy)
- Google Fonts — for typography (Google's privacy policy applies)
8. Your Rights
You may request to:
- Access the personal information we hold about you
- Correct inaccurate information
- Delete your personal information
- Opt out of marketing communications
To exercise any of these rights, contact us at the address below.
9. Changes to This Policy
We may update this privacy policy from time to time. We will post the revised version on this page with an updated effective date. Material changes will be communicated through our website.